Job Title: CUSTOMER SERVICE SPECIALIST II
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview Ensures that customer issues and concerns are answered efficiently and effectively.
What your background should look like - Bachelor’s degree
- Strong analytical skills
- Knowledge in management and functions of customer portals
- Optimal management of interpersonal relationships
- Computer systems (SAP, Microsoft Office and Salesforce)
- Excel (high efficiency desired)
- Decision making and negotiation skills
- Effective communication (Verbal and written)
- Problem solving
- Sense of urgency and time management
- Able to provide solutions to medium complexity
- Team player and ability to train others
- Flexibility to adapt to changing pr...