Elevate customer care as a Post Office Team Leader with London Drugs. This role emphasizes sales assistance and ensuring top-notch service in the Post Office department.
As the Post Office Team Leader, you will handle customer contact and provide mailing solutions while maintaining merchandising standards. Your ability to problem-solve and keep a calm demeanor under pressure will be key as you work in a bustling environment. This customer-centric position values good interpersonal and motivational skills, helping you succeed in meeting the needs of shoppers.
Key Responsibilities:
• Assist customers with mailing letters and parcels
• Provide support for PO box inquiries
• Maintain professional sales image of the department
• Perform inventory counts and merchandising tasks
• Ensure high-quality customer service at all times
Requirements:
• Strong interpersonal and motivational skills
• Ability to manage stress and difficult situations
• Basic PC knowledg...