About the Role

The Customer Success Manager role is a fantastic opportunity to showcase your relationship‑building and portfolio management skills within an assigned territory. This role focuses on post‑sales management of Global brands and Enterprises, strengthening partnerships to increase retention, and driving business growth with mutually beneficial outcomes. As a Customer Success Manager, you play a key role in retaining our most valuable accounts, ensuring partners thrive on our platform, and identifying opportunities to enhance core business metrics for our restaurant partners and Uber Eats.

What the Candidate Will Need / Bonus Points

What the Candidate Will Do

1. Lead post‑deal partner management for a high‑value, high‑potential portfolio of restaurant partners.
2. Build and maintain strong partner relationships to achieve measurable outcomes, including revenue growth targets, upselling new product features, and ensuring hi...