About the Role

We’re hiring a Customer Success Manager for Maestra.io, an all-in-one marketing platform helping eCommerce brands grow faster with one platform instead of four.

This role is hands‑on and outcome‑focused, managing the full post‑sales lifecycle—from onboarding and integrations to marketing campaign setup, analytics, and strategic growth initiatives.

You’ll work directly with VP/C‑level stakeholders, ensuring measurable revenue impact and building long‑term partnerships.

Success is measured by ARR growth, published client success stories, and optimized marketing performance metrics.

Responsibilities

• Manage 16–24 eCommerce customer accounts (lower than industry average to ensure quality)
• Own $300–400k ARR by month6, growing to $700k+ ARR by year1 with 5+ published client success stories
• Onboard and integrate 1–2 new customers per month, ensuring smooth technical setup and activation
• Lead clie...