About This Opportunity
Join as the Area Head of Customs Product & Operations, driving improvements and ensuring compliance in the logistics sector. This hybrid role offers a chance to lead a talented team, fostering growth and high-quality service delivery.
In this pivotal role, you will manage a Canada-based customs brokerage team of over 40 professionals, shaping commercial strategies while overseeing performance metrics. Balancing operational control with customer relationships is essential, as is your commitment to building a high-performance culture that values employee engagement. Your experience will be crucial in navigating the complexities of customs regulations effectively.
Key Responsibilities: • Manage customs P&L and operational delivery • Stabilize customs brokerage operations across Canada • Collaborate with sales to drive commercial success • Enhance customer satisfaction and loyalty • Implement high-quality service and compliance standards
Requirements: • BA in a r...