Location & Availability

This position requires presence in our Quebec City, Canada Data Center five days a week; shift work is required.

What You’ll Do

• Ensure new server, storage, and network infrastructure is properly racked, labeled, cabled, and configured.
• Troubleshoot hardware and software issues in some of the world’s most advanced systems.
• Document data center layout and network topology in DCIM software.
• Work with supply chain and manufacturing teams to ensure timely deployment of systems and project plans for large‑scale deployments.
• Manage a parts depot inventory and track equipment through the delivery‑store‑stage‑deploy‑handoff process in each of our data centers.
• Work closely with the HW Support team to ensure data center infrastructure‑related support tickets are resolved.
• Work with the RMA team to ensure faulty parts are returned and replacements are ordered.
• Foll...