About Reboot Monkey

Reboot Monkey is a global leader in data center services, operating in 166 countries and over 2,300 cities worldwide . Our mission: 3 engineers within 1 hour of every data center globally.

The Role

We're looking for a skilled Data Center Technician in Manzanillo, Mexico to provide on-site technical support at local data center facilities.

Key Responsibilities

• Remote Hands & Smart Hands support (cabling, power cycling, hardware swaps)
• Server rack installation and decommissioning
• Cross-connect and patch panel management
• Hardware troubleshooting and diagnostics
• Visual inspections and inventory audits
• Escort and access coordination for client visits
• Emergency response and on-call availability

Requirements

• Hands-on experience with data center infrastructure
• Knowledge of server hardwa...