Oversee defined benefit administration as a seasoned Associate Manager. Coordinate diverse client services, mentor associates, and ensure quality project management.
As the main point of contact, you will lead various recurring plan administration services and support critical client initiatives. This role encompasses a blend of personal mentorship, project management, and client engagement strategies. You’ll tackle complex calculations and enhance operational efficiencies through innovative solutions.
Key Responsibilities:
• Manage client communications and service expectations
• Review and elevate deliverable quality from Analysts
• Resolve intricate client inquiries and plan issues
• Develop internal client administration manuals
• Champion process improvements within teams
Requirements:
• 6 to 9 years of relevant experience in plan administration
• Bachelor’s or Master’s degree with quantitative focus
• Proficient analytical and problem-solving abil...