We are looking for a Delivery Agent/File Organizer to join our team!
As part of your job, you will be responsible for ensuring customer satisfaction by delivering vehicles in a professional manner and performing various support duties as requested by your supervisor:
• Monitor customer satisfaction levels;
• Process payments;
• Oversee the preparation of all sold vehicles for delivery, ensuring that selected options have been properly installed and that all features are fully functional (tinted windows, decals, floor mats, etc.);
• Ensure that items requiring installation are scheduled;
• Ensure that the vehicle is ready for delivery (cleanliness, owner’s manual, etc.);
• Coordinate the delivery; collect payment upon delivery, offer a tour of the dealership’s facilities, and introduce customers to the appropriate dealership staff, including the manager and technical advisor;
• Complete the delivery, explain all the car’s features to the customer, including the m...