Link-Worldwide is hiring a Delivery Management Lead based in Valle de Chalco Solidaridad, Mexico. This pivotal role requires a customer-focused leader with at least 5 years of experience in delivering exceptional IT services. You will inspire and guide teams of experts, ensuring high-quality service delivery while fostering strong relationships with clients.

The successful candidate will have deep expertise in incident management and work closely with a range of stakeholders, including Delivery Partners and Site Reliability Engineers.