Become an Admin Assistant with Ugene Laboratory Services in Woodlands, focusing on customer queries and essential document preparation. This role prioritizes meticulous communication and service.
As an Admin Assistant, you will offer support to customers, answer queries, and manage the flow of information between various parties. Your role includes coordinating with the dispatch team for sample collection and preparing necessary documentation like health certificates. Strong English and Mandarin skills will be vital in enhancing customer interactions while you demonstrate your ability to work independently.
Key Responsibilities:
• Address customer queries through phone and email
• Work with the dispatch team on sample collection
• Prepare documents like health certificates and request forms
• Facilitate clear internal and external communications
• Maintain updated customer contact information
Requirements:
• Excellent verbal and written communication in Engli...