Join iA Auto and Home Insurance as a Senior Digital Experience & Platforms Advisor. Engage in transforming digital customer interactions in a flexible, hybrid setting.
Your focus in this influential position will be on optimizing digital platforms to ensure superior customer experiences. You will collaborate with stakeholders to understand business needs, analyze user feedback, and lead projects that enhance digital functionality. Your ability to interpret KPIs and market trends will be crucial in driving continuous improvements.
Key Responsibilities:
• Collaborate on business needs for platform objectives
• Analyze customer feedback and performance data
• Lead initiatives for digital platform enhancements
• Maintain and prioritize the digital roadmap
• Provide performance updates to management
Requirements:
• Bachelor's degree in business or related field
• 5 to 7 years in digital product management
• Strong analytical and strategic thinking skills
...