Role Purpose

Drive operational excellence and team performance in SEO delivery. Oversee fulfillment of direct reports’ SEO work, ensuring quality and timeliness. Act as an escalation point for issues, provide coaching and training, and uphold high standards of customer service. Contribute to process improvement, documentation, and team training.

Description

Position at LeadVenture: DigMS Supervisor. Covers responsibilities including overseeing SEO team support queues, workflow management, SEO posting, and client setup.

Key Objectives

• Participate in refining SEO processes, and documentation.
• Ensure team members deliver high-quality work on time.
• Provide ongoing training, education, and coaching.
• Foster a positive team culture and morale.

Core Responsibilities

• Lead and mentor a team of 7-10 SEO specialists and 1-3 setup specialists.
• Promote a positive, product...