At Sonnet, we’re redefining insurance with a digital-first mindset and a customer-centric approach. Our Customer Experience team is at the heart of every brand interaction— from first impressions to long-term engagement. We’re seeking a seasoned Project Manager with agency experience to lead the delivery of creative and strategic initiatives across our Design and Copy Shared Services.

What You’ll Do

• Oversee delivery of design and content deliverables in a kanban environment.
• Manage timelines, resources, and deliverables to ensure projects are completed on scope, and on time.
• Partner with internal stakeholders and cross‑functional teams to align on priorities and expectations.
• Coordinate with Product Owners, Designers, and Content Strategists to translate user stories into actionable plans.
• Facilitate working sessions, reviews, and retrospectives to maintain momentum and quality.
• Proactively identify risks, ...