Were looking for a motivated and customer focused Digital Support Officer to join our Digital Team. You will provide first and second-line IT support across the organisation, helping ensure systems, devices, and infrastructure run smoothly to support frontline healthcare services. This is a varied and hands on role where no two days are the same, perfect for someone who enjoys problem-solving and making a real impact.

Location: Cornwall (Hybrid based at Cudmore House with travel across sites)

Hours: Full-time (37.5 hours per week) Permanent

Main duties of the job

Key Responsibilities

Deliver day-to-day technical support (in person, remote, and phone), diagnose and resolve hardware, software, and network issues, install, configure, and maintain IT equipment (PCs, laptops, printers, mobile devices), manage service desk tickets ensuring timely resolution and escalation where needed, support user onboarding and offboarding including a...