**Responsibilities**:
- Provides overall leadership and management of a consumer function; develops strategies and detailed business plans.
- Works with key stakeholders to create and manage reliable and predictable processes that will improve end-to-end turnaround times and significantly increase client satisfaction.
- Aligns capabilities, capture synergies and resolve conflicts in setting standards
- Ensures harmonization of common standards across businesses
- Identifies opportunities to leverage capabilities across businesses
- Works in partnership with functional geographic leadership to establish and document the global standard Common Operating Model for lending processes
- Gathers and shares best practices from both internal/external sources for the development and deployment of lending workflow systems
- Communicates changes coordinating with the Global team, Regional Heads and other stakeholders
- Tracks progress and compliance, particularly through...