International Applicants are Welcomed

Reports To: Vice President, Safety, Security and Operations

Location: Montreal, Canada

Centres of Excellence: Operations, Safety and Security (Primary)

Position Purpose

The Director, Airport Optimization – Terminals leads programs and initiatives that improve operational performance, passenger flow, and terminal resilience. The role applies deep technical expertise across terminal operations, facilitation processes, service performance, and operational readiness to identify constraints, develop improvement strategies, and enhance capacity in a constrained aviation system.

The Director contributes to ACI’s work in the Operations, Safety and Security Centre of Excellence and supports capacity enhancement initiatives in collaboration with the Airport Capacity Enhancement (ACE) team. The role provides practical, technically grounded guidance to airports and works with members, Regions, and partner...