Reporting to the AVP Credit Risk, Manulife Bank, the Director Credit Risk Escalations is responsible for the management of the Credit Adjudication function for the Residential and Specialized Lending Credit Risk team. The Director is involved with daily adjudication activities of the team, monitoring workflow, volumes and resourcing as well as reviewing files within the Director’s assigned Delegated Lending Authority (DLA). The Director provides insight into more complex transactions and, for those transactions that exceed the Director’s lending authority, makes recommendations to the AVP Credit Risk on processing. The Director is also responsible for supporting quality reviews, which include the review of a sampling of each team member’s authorized credits on a monthly basis. The results of these audits will be used for coaching purposes.

The Director supports the AVP, Credit Risk, on key initiatives, including policy and guideline updates, product development input, rep...