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Reporting to JN Guillemette, Chief Operating Officer, we are seeking a results-driven leader to take full ownership of our Employee Assistance Program (EAP). This role is responsible for defining and executing the program roadmap, aligning cross-functional teams across Go-to-Market (GTM), Technology, and Operations, and ensuring seamless execution. The ideal candidate will excel at eliminating bottlenecks, maintaining momentum, and keeping all stakeholders aligned toward a common goal.

What you’ll be doing:

• Own the end-to-end strategy and execution of the Employee Assistance Program (EAP), setting clear goals, priorities, and success metrics aligned with company objectives.
• Develop and manage the EAP program roadmap, integrating customer feedback, ...