Elevate your career as a Director overseeing ERP and SaaS implementations. Lead a hybrid professional services team focusing on client success and strategic delivery from Halifax.
In this pivotal role, your leadership will be essential in driving the consulting team's performance and shaping the national delivery strategy. You'll focus on project execution, service excellence, and client engagement, along with collaborating with Sales to ensure successful implementation processes. Building relationships at the executive level will be critical for this role.
Key Responsibilities:
• Lead national team focused on ERP and cloud implementations
• Drive exceptional service across project delivery
• Own performance metrics for delivery effectiveness
• Collaborate with Sales on complex project scoping
• Manage executive-level client relationships effectively
Requirements:
• 8–10+ years in consulting or service delivery leadership
• Strong background in ERP, SaaS, ...