Position Overview Responsible for supporting the Director, Event Technology with all audio visual services duties in locations producing greater than three million dollars in revenue. Acts as a liaison between the Operations and Sales teams. Maintains a profitable location while controlling costs and achieving the overall goals of the organization.

Key Job Responsibilities Operations Management

Directs the operations team on daily equipment setups and strikes.

Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately.

Mentors and supervises operational staff to provide outstanding customer service, ensuring that room sets are completed according to the company’s standards.

Establishes excellent working relationships with hotel/resort staff and executives, team members, neighboring locations and all vendors.

Utilizes the billing system to coordinate invoicing activities and ...