Lead collections and recovery efforts as the Director at Hyundai Capital Canada in a hybrid work model, emphasizing innovation in operational performance and compliance. This strategic role drives collections strategies and governance across all delinquency stages.

As the Director, you will oversee the comprehensive collections strategy while collaborating with Portfolio Risk, Legal, and IT teams to enhance treatment paths and improve overall recovery outcomes. Your expertise will ensure effective governance of collections policies and procedures, along with conducting performance management and compliance efforts. This position requires strong leadership to foster an inclusive and high-performing team while managing vendor relationships.

Key Responsibilities:
• Develop end-to-end collections strategies for operational excellence
• Govern charge-off policies and ensure audit readiness
• Oversee asset protection and post-charge-off recovery