Description

Working within VIP Nation International, you will lead and oversee all ticketing and customer service operations across international touring activity. This is a high-impact leadership role for an experienced operator who is passionate about delivering premium fan experiences, driving operational excellence, and shaping the future of the department.

You will be responsible for leading the Ticketing & Customer Service function across international markets, ensuring best-in-class delivery for artists, rightsholders, and fans alike. The role will play a critical part in developing and implementing scalable processes, enhancing the customer journey, and driving commercial growth through innovative ticketing strategies and operational improvements.

This position offers a unique opportunity to influence and evolve the wider VIP Nation International business, including leading major departmental projects, improving internal systems and workflows...