Lead Pega ecosystem operations as the Director, ensuring platform stability and governance across production environments. Your role will be pivotal in driving high performance and compliance for Pega applications.
This position demands a seasoned professional with a robust understanding of Pega platform operations and cloud infrastructure management. In addition to overseeing incident and change management, you will implement security measures and engage with various stakeholders to foster operational excellence. Your leadership will be integral in reducing incidents and improving response times within a highly regulated environment.
Key Responsibilities:
• Manage Pega platform availability and performance metrics
• Establish ITIL governance for incident and problem management
• Oversee CI/CD governance and release management
• Implement security and compliance strategies
• Collaborate with IT and business leadership for performance
Requirements:
• 10+ years...