Bilingual Disability Case Manager – Ottawa, ON

In this fast-paced, results-driven environment, your role is to deliver client-focused disability solutions. The Disability Case Manager is a key member of a client service team, proactively managing assigned disability claims by evaluating medical information and job duties, and developing case management and return-to-employment plans during periods of disability.

What you will do:

• Perform proactive management of assigned disability claims (STD, LTD, and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties.
• Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigation by phone or in writing to the applicant, employer, physicians, medical service professionals, lawyers, and respond to all inquiries.
• Use critical thinking skills to make decisions based on ...