The Dispatcher Level 4 provides consistent and timely dispatch services to member companies at all times.

Role Description

• On an assigned basis, ensure the requirements for Lines, Checkers and First Aid are dispatched in a timely and cost-effective manner according to customer requirements.
• Maintain and apply working knowledge of the collective agreement and black book document interpretations, policies and procedures when discharging dispatch responsibilities.
• Actively manage labour relations by ensuring compliance and consistent application of the collective agreement and black book documents
• Provide direction, support and guidance to member companies including education on dispatch guidelines and collective agreement/black book requirements/interpretations
• Ensure the labour relations interests of the customer are upheld
• Promptly anticipate dispatch issues that may arise and advise affected customer...