Donor Engagement Specialist, Bilingual, Mandarin - Hybrid/Remote New    Nov , Post Date    AN Requisition

POSITION SUMMARY:

Please apply using a laptop or desktop computer.

This position requires the ability to have a compelling conversation and to provide high quality customer service for donors on the Be The Match Registry who are being asked to save a patient’s life. The role involves using investigative skills in partnership with information from within Be The Match systems in order to locate and contact donors. Candidates must effectively engage donors who could have misconceptions about the donation process. Responsibilities of this role include the ability to access information from within Be The Match systems, confirm interest, and assess health conditions, update donor demographics, and complete/manage all other related record updates and documentation accordingly. 

The following activities would also be performed as necessary: scheduling labo...