Exciting position available as a Duty Officer at Royal Air Maroc in Montréal, responsible for customer assistance, operations management, and punctuality enforcement. Join the team to ensure top-quality service and security!

Royal Air Maroc is seeking a Duty Officer to assist the stopover chief at Montréal airport. This role demands a blend of operational oversight and customer service, where you will supervise services, manage passenger care during irregularities, and coordinate with local authorities and operational entities. Your experience will directly impact the quality standards of the airline.

Key Responsibilities:
• Supervise service delivery to Royal Air Maroc passengers
• Ensure compliance with RAM quality standards
• Coordinate passenger care during operational irregularities
• Represent Royal Air Maroc with local authorities
• Report stopover activities and manage passenger complaints

Requirements:
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