Take charge as a Field Services Manager in telecommunications, focusing on quality, training, and safety compliance. Drive performance management initiatives and foster strong relationships with partner teams in Quebec.
In this key role, you will support operational excellence through effective leadership and relationship-building. With over 10 years of experience, your expertise will be crucial in guiding partner teams and managing service delivery to meet client needs. Your commitment to developing team capabilities will directly enhance customer satisfaction and program success.
Key Responsibilities:
• Lead partner teams with operational guidance in Quebec
• Ensure quality installation and repair standards are upheld
• Monitor performance metrics like customer satisfaction
• Conduct and oversee training and safety compliance
• Assist with identifying sales trends and opportunities
Requirements:
• 10+ years of relevant experience in telecommunications
• ...