Take a proactive role as a remote Owner Relations Agent in the energy sector. Support oil and gas owners with inquiries and become part of vital customer service operations from home.
This position requires answering calls, providing valuable information, and logging detailed messages into the case tracking system. You will be essential in managing customer expectations and providing clear communication. Strong customer service experience and proficiency with CRM platforms are crucial to succeed in this fast-paced role.
Key Responsibilities:
• Assist oil and gas owners via incoming calls
• Log inquiries efficiently in the tracking system
• Escalate complex issues to senior agents as needed
• Monitor and document voicemails and messages
Requirements:
• High School Diploma is a must
• At least 2 years of customer service experience
• Proficient with computer systems and applications
• Strong communication and calming skills required
• Ability to work c...