Elevate dysoncanada.ca's customer experience as an eCommerce Manager in Toronto. Drive site optimization and operational excellence through analytics and cross-team collaboration.
In this pivotal role, you'll manage the operational health of dysoncanada.ca and enhance user experiences with a data-driven approach. Candidates should possess at least four years of eCommerce experience in consumer-facing environments, demonstrating an ability to collaborate across various teams effectively.
Key Responsibilities:
• Oversee daily operations and site health for the eCommerce platform
• Analyze performance data to propose UX improvements
• Resolve issues swiftly, maintaining customer satisfaction
• Coordinate business validation for new site features
• Partner with Merchandising, IT, and CRM teams
Requirements:
• Bachelor’s degree in relevant field required
• Minimum of four years in eCommerce
• At least two years managing operations
• Strong proficiency in ...