The Engagement Manager plays a key role in managing positive relations with external organisations and communities during the construction of the Project. They will be responsible to support the Head of Engagement, and the wider project team in managing relationships with key stakeholders, local residents and businesses, achieving our commitments and maintaining the project’s reputation.
Key Responsibilities
- Manage relationships with key stakeholders and communities within a defined area and deliver a programme of engagement as set out in the Local Area Engagement Plan and Works Information, co-ordinating with project teams and other contractors across the project campus as appropriate.
- Manage and investigate complaints and enquiries received directly by the project or via helpdesk.
- Ensure compliance/progress in achieving specific Undertakings & Assurances and project commitments to engage with communities and stakeholders ...