Become a Service Experience Specialist and provide exceptional customer engagement at the service desk. Create positive impressions and facilitate vehicle upgrade discussions.
This role is perfect for someone enthusiastic about customer service. You will greet clients, offer refreshments, and discuss their vehicles to enhance their experience. Your contributions will help drive customer engagement and assist the sales team in achieving its goals.
Key Responsibilities:
• Greet customers warmly with professionalism
• Provide refreshments and ensure a comfortable atmosphere
• Initiate conversations about customer vehicles
• Share information on vehicle upgrades and features
• Support vehicle appraisal processes
Requirements:
• Excellent interpersonal skills to engage customers
• Previous sales or customer service experience preferred
• Basic automotive knowledge is beneficial
• Strong verbal and written communication skills
• Comfortable in a busy se...