Mission/ Core purpose of the Job

The role will be responsible for the development and implementation of the customer reporting processes and standardization for GlobalConnect Customers, providing Service Consultants and Customers with regular reporting and analysis.

Understand customer and Service Consultants requirements and participate in cross functional teams for analysis of issues.

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)

The Customer reporting analyst will be accountable to achieve the following objectives: