Role Introduction

This role is responsible for providing coordination of testing services to meet project requirements across all solution centres. In addition to supporting daily functional testing activities, you will also be responsible for implementing, maintaining and enforcing processes and standards in support of the CPA Functional Testing Quality Assurance framework.

The Enterprise Quality Assurance Analyst is required to have strong skillset in Quality Assurance (QA) and established vendor management skills to ensure deliverables are of high quality and compliant to CX policies and standards.

You will also be responsible for management of the Quality Control (QC) process.

Key Responsibilities

• Deliver required test documentation, including plans, estimates, schedules and reports within project timelines and to the Enterprise Quality Governance's quality standards and processes;
• Manage vendors in the delivery of c...