The role is expected to carry out following function/activities as part of this job.

• Provides expert judgment and analysis for the design, development and implementation of desktop systems.
• Analyzes requirements to ensure the system meets performance needs.
• Maintains, repairs, and troubleshoots desktop hardware and software packages.
• Assists with desktop/laptop images including updates, patches and performance/process enhancements.
• Responsible for writing documentation to describe existing and new environments, technologies and enhancements.
• Assists with writing, testing, and installing packages for software upgrades/patches.
• Work with offshore teams

Experience/Skill requirements (including products knowledge)

• 3 years experience supporting Microsoft systems (Windows7, 8.1,10 &11) in IT Infrastructure function.
• Good background supporting MS 365 suite
• Must have knowledge ...