ATENTO , is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers.  We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

We are looking for a Customer Service Representative.

What would you do in this role: Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns.

Builds customer loyalty and value through effective account management, identifying and providing offers for appropriate additional products, features, and services, and collecting past due balances.

Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service.

Meets department productivity and quality standards.

Appropriately disburses adjustments and account credits in acco...