The Chelsea Harbour Hotel is seeking a dynamic and energetic Executive Head Housekeeper to oversee the housekeeping operation and contribute to the overall guest experience. This role requires strong attention to detail, a passion for service excellence, and the ability to create memorable, personalised guest moments while maintaining the highest operational standards.
You will be responsible for:
- Lead and develop the catering/housekeeping team to deliver consistently high service standards in line with Chelsea Harbour brand values
- Manage staffing levels, rotas, payroll inputs, recruitment, training, and performance reviews
- Oversee day‑to‑day operations, including linen, stock control, equipment, uniforms, and VIP room checks
- Ensure health & safety, COSHH compliance, and completion of all mandatory training
- Control costs, reduce wastage, and identify opportunities to improve depar...