Deliver expert remote and onsite desktop support in a fast-paced IT environment. Utilize your technical skills in troubleshooting and application support for various devices and operating systems.
As a Desktop Support Specialist, you will manage the troubleshooting of laptops and desktops while supporting various software applications and networking solutions. Your experience in Microsoft Office Suite, Lotus Notes, and remote connectivity tools will be key to your success. You must be adaptive and ready to learn new technologies as needed by clients.
Key Responsibilities:
• Provide desktop and laptop troubleshooting support
• Manage imaging and application installation tasks
• Assist users with remote connectivity issues
• Maintain and troubleshoot printers and other devices
• Offer phone support and on-call help during non-business hours
Requirements:
• 1-3 years of desktop support experience
• 1-2 years of IT diploma or degree
• A+ Certification requi...