Join EY as a Senior Manager focused on Microsoft Dynamics and Power Platform innovations in Toronto. Spearhead enterprise solutions that leverage cutting-edge AI capabilities to enhance client experiences.
As a Senior Manager with EY, you will provide solution leadership for Dynamics 365 Customer Engagement and the Power Platform. Your role includes pioneering architectures for large-scale implementations and mentoring teams in AI and automation. Engage with clients to assess their challenges and deliver transformative solutions within their operational frameworks.
Key Responsibilities:
• Lead enterprise-scale implementations of Microsoft Power Platform
• Design solutions for complex customer service needs
• Mentor client teams on technology and best practices
• Conduct client engagements focused on platform strategy
• Shape pre-sales opportunities and technical demonstrations
Requirements:
• 10+ years in enterprise architecture with CRM focus
• 5+ years s...