Be the driving force behind successful events as a Conference Services Manager at Fairmont Château Laurier. Focus on client satisfaction and department collaboration in a luxury hotel environment.
Fairmont Château Laurier is hiring a Conference Services Manager for a full-time, 14-month contract. This role is crucial for ensuring that client needs are anticipated and exceeded. With at least three years in hotel catering and conference planning, you’ll play a pivotal role in crafting memorable guest experiences.
Key Responsibilities:
• Liaise with clients to confirm event specifications
• Design group resumes and manage operational communications
• Set up detailed floor plans for events
• Handle billing processes and ensure timely receipts
• Participate in meetings to discuss event contracts
Requirements:
• Previous leadership experience in the events sector
• At least three years in hotel catering planning
• Strong interpersonal skills with a customer-s...