Join Fendi as a Client Services Specialist, dedicating yourself to outstanding customer experiences and achieving sales targets. Help cultivate lasting client relationships in a luxury retail environment.
As a Client Services Specialist with Fendi, you will harness your three years of retail expertise to drive business through exceptional service. Your role will focus on building meaningful interactions and understanding client needs through effective use of CRM tools and strategies. Ensuring a professional store appearance and adhering to Fendi’s guidelines will also be key.
Key Responsibilities:
• Achieve critical sales and CRM metrics
• Maintain detailed client records and resolve inquiries
• Assist with returns and special requests
• Engage in store restocking and maintenance duties
• Lead training initiatives for new staff members
Requirements:
• Luxury retail experience of three years
• Proven goal-oriented mindset
• Strong written and verbal comm...