We have an exciting opportunity for a full time Field Service Engineer to join our growing team! Reporting to the Service Manager, LatAm , the Field Service Engineer, LatAm will be home based in Guadalajara, Mexico .
What you will do: - Perform on-site product installations, upgrades and on-going service support and maintenance in assigned territory.
- Utilize proven troubleshooting processes to diagnose and resolve technical issues electro-mechanical aesthetic and robotic aesthetic systems.
- Manage service call scheduling, parts inventory and administrative responsibilities with minimal supervision.
- Manage customer relationship, written documentation of service activities, and effective interaction and communication with internal technical support personnel, manufacturing, and sales.
- Represent the company in a positive, professional manner in all dealings with customers, both external and interna...