This position will be a dual role, as a Field Services Site Lead will be responsible for the local IT leadership and IT Infrastructure at their assigned manufacturing facility.Is the primary plant contact for IT services and support and will with local leadership to prioritize business needs.As a Network Engineer this role will be responsible for the daily for LAN, WAN, and WiFi support and projects, working as part of an enterprise Network Team with a main focus on our Mexico manufacturing plants.Key Responsibilites of the role include:- Plan, prioritize and execute projects, activities and work related to the IT department and site- Supervise and direct local Field Service Techs and Contractors.
- Execute defined IT software and hardware lifecycle processes including ordering, tracking, deployment within defined performance metrics- Be empowered and accountable in providing advanced technical support and resolutions, at a 2nd level, to exceed end-user expectations per Service ...