Serve as a key Field Support Engineer, maintaining outstanding customer relations through technical expertise and service excellence. This position involves hands-on work in client production environments.

In this role, you'll focus on configuring and troubleshooting Ethernet/IP networks, ensuring optimal performance for broadcast systems. You will work directly with clients to address operational questions, implement solutions, and document technical processes. Effective communication is crucial as you will work with several departments to facilitate rapid resolutions and incorporate customer feedback for future improvements.

Key Responsibilities: • Implement and document IP Networks for broadcasting • Provide troubleshooting support for network issues • Recommend solutions while adapting technical language • Collaborate in creating guides and technical documents • Install systems and provide training for end-users

Requirements: • Background in Computer Netw...