Position Overview

Country Hills Volkswagen is currently looking to fill a position of a Floor Manager.

The Floor Manager will be responsible for assisting the Sales Management team in overseeing daily showroom operations, supporting the sales team on the floor, and ensuring an exceptional customer experience. He/she will act as a liaison between customers, sales consultants, and management, assisting with deal structure, desking, and closing transactions. The Floor Manager will also support the training and development of the sales team while ensuring dealership processes and policies are followed.

Primary Duties and Responsibilities

• Assists daily with the sales management team to ensure sales staff are recruited, coached and trained with a clear understanding of their roles and responsibilities. Best practices are discussed and training programs implemented that focus on the steps of the sales process, product knowledge including frequen...