About This Opportunity
Elevate guest experiences as a Floor Manager Sommelier at Toronto Beach Club, where your leadership in service and wine selection is key. Join a dynamic team focused on excellence and customer satisfaction.
As a vital member of the Front of House team, the Floor Manager Sommelier oversees service, sales, and profit objectives. This role involves supervising daily activities, fostering customer loyalty, and ensuring every guest has a memorable visit. You will lead staff development and maintain high quality and hygiene standards within the restaurant.
Key Responsibilities:
β’ Manage all restaurant areas for exceptional guest service
β’ Recruit, train, and develop Front of House staff
β’ Provide constructive feedback to promote employee morale
β’ Maintain high hygiene and professional appearance standards
β’ Handle guest complaints effectively for service recovery
Requirements:
β’ 2 yearsβ supervisory experience in hosp...