Shape the client journey at Foundation Physiotherapy & Wellness in Etobicoke, ON as a Client Experience Representative. This full-time role centers on outstanding service and administrative excellence in a health-focused environment.
You will serve as a vital link between clients and our services, managing inquiries, bookings, and support tasks that enhance the clinic experience. This position is perfect for someone looking to build leadership and administrative skills while contributing to the well-being of clients in a supportive atmosphere. Seize the chance to advance your career in the healthcare sector.
Key Responsibilities:
• Deliver top-tier customer service face-to-face and via phone
• Manage all front desk activities including bookings and inquiries
• Process and reconcile billing, invoicing, and payments
• Supervise and train members of the client experience team
• Generate and submit weekly clinic performance reports
Requirements:
• Experience in c...