Step into the role of Franchise Operations Manager at The Brick, where you will ensure operational excellence in franchise stores nationwide. Your leadership will drive performance and enhance customer satisfaction.
Reporting to the Senior Director of Franchise, the Franchise Operations Manager oversees training and communication regarding operational policies and merchandising. This role involves regular store visits, providing crucial insights for improving franchise performance, and supporting new store openings. You will play a key role in driving changes that foster a culture of excellence.
Key Responsibilities:
• Analyze daily operations and report to franchise stores
• Engage with underperforming stores to enhance results
• Conduct hands-on training for store management
• Resolve queries regarding expenses and procedures
• Participate in national corporate operations discussions
Requirements:
• Minimum high school diploma required
• Leadership exper...