About This Opportunity
Become a Menu Onboarding Specialist at Toast, engaging with restaurants to optimize their menu systems in either French or English. Your expertise will ensure a seamless onboarding experience that drives operational success.
In this role, you will coordinate with restaurant staff to configure their Toast systems effectively, manage onboarding projects, and deliver training that promotes effective restaurant operations. Your work will involve creating best practices for clients and ensuring unique needs are met prior to go-live.
Key Responsibilities:
• Develop onboarding strategies tailored to client needs
• Create and implement training for restaurant staff
• Manage documentation throughout the onboarding process
• Consult clients on operational configuration requirements
• Balance multiple onboarding projects effectively
Requirements:
• Must be bilingual in French and English
• 1+ years of relevant experience in customer service
• Proven success in ind...